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Frequently Asked Questions

Answers about earning, campaigns, Live Modes, wallets, API integration, and payouts.

What is GainWorkers?

GainWorkers is a work marketplace. Employers pay for proof-based tasks, scheduled live broadcasts, research jobs, and quick A/B tests. Workers browse open jobs, lock a slot, complete the work, and get paid after review. You can use one account as a worker (to earn) and as an employer (to hire). Both sides share the same USD wallet.

Who is a Worker?

A worker is someone who earns money by completing jobs on the site. You open Available Jobs, pick a task that fits your country and stats, lock a slot, follow the instructions, and submit proof (text, links, or files). When the employer or platform approves your proof, payment goes to your wallet. Over time you build a Trust Profile and Reliability Score. Better stats unlock more jobs, including Live Broadcast, Task Hunters, and Arena.

Who is an Employer?

An employer is someone who pays for work. You add money to your wallet, create a campaign or Live Mode listing, write clear instructions, and review proof from workers. You can target countries, set how many slots you need, and choose how proof is reviewed. Employers who run their own SMM panel can also connect through the API (see API Docs in the site menu).

Can I earn and hire with one account?

Yes. Switch between the worker view (Earn) and employer view (Hire) from your dashboard. Your wallet balance is shared. Money you earn from jobs can pay for your own campaigns or Live Modes.

What kind of work exists on the site?

There are two big groups. Open Tasks are normal marketplace jobs: Standard tasks, TimeSlot+ tasks (timed work panel), and Group Tasks (invite only). Live Modes are separate: Live Broadcast (scheduled stream watch sessions), Task Hunters (research bounties paid per row), and Arena (A/B voting). Live Broadcast uses a fixed start time. Task Hunters and Arena stay open until every slot is filled.

I am a Worker...

How do I start earning?

Create a free account and verify your email. Open Available Jobs from the dashboard. Read the payment, country rules, and instructions before you accept. Click to lock a slot, finish the task, and submit proof before the Completion Window (CW) ends. Approved work is added to your wallet. After your first approved tasks, you may be asked to pass the Qualification Test.

What happens right after I register?

You must verify your email before you can use the job list. Phone verification may appear and can often be skipped. New workers can complete their first 30 approved tasks before the Qualification Test is required. After that threshold, pass the short exam to keep accepting Open Tasks. New workers also get a starter boost so they can see some entry-level jobs while they build a real track record.

What is a slot?

A slot is one worker place on a job. When you accept a job, you lock one slot. Only you can work that slot until you submit proof, time runs out, or the slot is released. The job page shows how many slots are done and how many are left (for example 2/50).

What are CW and RW?

CW means Completion Window. This is how long you have to finish and submit proof after you lock the slot. RW means Review Window. This is how long the employer (or admin) has to approve or reject your proof after you submit. If the employer does nothing before RW ends, platform rules may auto-approve your work when that setting is on. Always check both times on the job page.

What is Success rate and why does it matter?

Success rate shows how often your proof gets approved on Open Tasks. Many jobs set a minimum success rate. If your rate is too low, you cannot lock that slot. It improves when employers approve your work and drops when proof is rejected. Group Tasks and Live Modes may use different rules.

What are Trust Profile and Reliability Score?

Trust Profile is your public reputation (trust score, tier, history). Reliability Score focuses on how steady you are on Open Tasks in the last 60 days. Reliability affects your daily Open Task limit and which jobs you can access. Open Reputation or Reliability from the dashboard menu to see your numbers and daily capacity usage.

What is daily Open Task capacity?

Each worker has a daily limit on how many new Open Tasks they can accept. The limit grows when your success rate is higher. It resets at midnight in your account timezone. Jobs you already started do not count against the cap. Group Tasks, Live Broadcast, Task Hunters and Arena do not use this daily Open Task limit.

What job types will I see?

Standard jobs use normal proof upload. TimeSlot+ (TS+) opens a timed work panel inside the site; you must stay on task until the timer ends. Group Tasks are invite-only and do not show in the public list unless you were invited. Some jobs also show badges: EXPRESS means shorter deadlines, PREMIUM means higher pay and stricter rules, BP means Blueprint template, GROUP means group task.

How does TimeSlot+ work?

After you accept a TS+ job, the site opens a full work panel with a timer. Complete every step in the instructions while the timer runs, then submit proof from that panel. Do not leave the panel or let the timer expire, or you may lose the slot without pay.

What are Group Tasks?

Group Tasks are private jobs. An employer invites you by Member ID or through a saved worker list. You will not see them in Available Jobs unless you have access. They use normal proof upload (not TimeSlot+). Check the Group Tasks tab if your employer told you to look there.

How do I submit proof?

Open the job from Locked Jobs or the work link after you accept. Fill in every required field: text, URLs, file uploads (images or PDF), or template fields for Blueprint jobs. Submit before CW ends. If the employer asks for a revision, you can send an updated proof while the slot is still open.

What if my proof is rejected?

Read the rejection reason on the submission page or in Work History. You usually do not get paid for that slot. Too many rejections hurt your success rate and Reliability. If you believe the decision was wrong, open a support ticket under Proof Review and include your Member ID and submission ID.

What is Live Broadcast?

Live Broadcast is the scheduled stream watch mode. Employers set a fixed start time. You reserve a lobby spot before go-live, open the verified panel when the session starts, and stay on the embedded stream until tracking completes. Pay comes from escrow when your session passes automated checks.

How do Task Hunters work?

Task Hunters are paid research jobs. The employer defines what each row should contain (broken links, map leads, forum threads, emails, and more). You submit rows one by one or upload CSV when allowed. Valid rows pay from escrow. Duplicates and bad data are rejected. Bounties stay open until every hunter slot is filled or the row cap is reached.

What is Arena?

Arena is an A/B test inside GainWorkers. You see two options (headlines or images), pick A or B, and write a short reason. Tests stay open until every voter slot is filled. Join from the Arena board or Jobs tab while spots remain, complete the vote panel, and wait for review like other Live Modes.

Why can I not accept some jobs?

Common reasons: your success rate or trust score is too low, the job targets another country, your account country is missing, VPN or proxy is blocked, you hit daily Open Task capacity, the job requires verified KYC, the employer blocked you, or the job is invite-only. The job page or lock button usually explains the reason.

Do I need KYC to work?

You can complete many jobs without KYC. Some jobs require verified identity (shown on the job). Your first 1 withdrawal request can usually be submitted without KYC. Additional payouts require verified identity. Open Identity Verification under your account to upload ID and wait for admin approval.

When do I get paid?

After proof is approved, the job payment (minus the worker service fee, usually about 5%) credits your wallet. Some earnings may sit in pending until review fully closes. Live Modes pay according to their own session or row rules. Check Wallet for every credit line.

How do withdrawals work?

Open Wallet, then Withdraw. Your first payout request may be available without KYC when enabled on the platform. After that, verified identity is required. Choose an active crypto payout channel, enter your wallet address on the correct network, confirm your email PIN, and submit. Approved payouts are sent manually to the address you provide. Track status in Withdraw History.

Can I hide jobs I do not want?

Yes. Use the hide control (×) on any row in Available Jobs, or choose Not Interested on the job preview. Hidden jobs stay off your list until you change filters or clear hidden items.

Where is my work history?

Open Tasks I Finished (Work History) for campaign and group task history. Live Modes have their own history inside each mode. Your Member ID (format GW_XXXXXXXXXX) is on your account page. Give this ID to support or to employers who want to invite you to Group Tasks.

Is there chat on the site?

Yes. Community Chat is a public room for workers and employers who follow the rules. You may need to accept chat rules first. Some sites require passing Qualification before chat. Chat is not private messaging between users; for account issues use Support tickets.

I am an Employer...

How do I start hiring?

Register, verify email, and switch to the Hire workspace. Deposit USD into your wallet. Choose Create Campaign for Open Tasks or open Live Modes for Live Broadcast and Group Task modes. Write clear instructions, set payment per slot, choose country targeting, and submit. Some listings need admin approval before workers can see them.

How do I create a Standard campaign?

Go to Create Campaign and pick Standard. Set category, payment per slot, number of slots, instructions, and proof fields (text, URL, file). Choose who can see the job (open marketplace, group invite, or geo plus allowlist). Pick a proof review mode (employer only, admin plus employer, or admin only). Fund the hold and listing fee shown on the confirm screen.

What is TimeSlot+ (TS+)?

TimeSlot+ campaigns use a timed in-panel work experience. Workers must stay inside the work panel until the timer ends, then submit proof. Use TS+ when steps must happen in one sitting (follow a sequence, watch content, or complete a timed checklist). TS+ listings usually need admin review before they go live.

What is Blueprint / Builder?

Blueprint (Builder) lets you start from a ready template or build steps in a wizard (social posts, surveys, app tests, and more). You can save custom templates; the site includes a few free template slots and charges for extra slots. Blueprint campaigns often need admin review.

How do Group Tasks and worker groups work?

Group Tasks are invite-only. Create the campaign in group mode or use geo plus allowlist, then invite workers by Member ID, CSV, or a saved Worker Group. Invited workers see the job under Group Tasks. Use Worker Groups in the hire menu to manage lists and bulk invites.

How does proof review work?

When workers submit proof, it enters a review queue. You choose the review mode when creating the campaign: Employer Rate Only (you decide), Admin Review and Employer Rate (admin screens first), or Admin Rate (admin decides using your admin instructions). Use Proof Review or the Review Center to approve, reject, or request revision. Approved proof releases payment from hold.

What are Live Modes?

Live Modes are separate from normal campaigns. Live Broadcast is for scheduled stream watch sessions. Group Task modes are Task Hunters (row-based research), Rentals (profile ad placements), and Arena (A/B tests). Task Hunters and Arena stay open until every slot is filled. Open Hire, then Live Modes to pick one.

How does Live Broadcast differ from campaigns?

Campaigns spread individual proof tasks over days or weeks. Live Broadcast gathers workers into one scheduled go-live time with verified stream tracking inside GainWorkers. Use Live Broadcast when you need many viewers online at the same moment for Kick, Twitch, YouTube, or another embeddable stream.

How do I post a Task Hunter bounty?

In Live Modes, open Task Hunters and create a bounty. Pick a template (broken links, map leads, etc.), set pay per row, rows per worker, and max hunters. Money is held in escrow. The bounty stays open until hunter slots fill or the row cap is reached. Review accepted rows in your dashboard or rely on duplicate checks. Export results when the bounty closes.

How does Arena work for employers?

Upload two headlines or image URLs, set how many voters you need, and fund escrow. Workers pick A or B and explain why while slots remain. The monitor dashboard shows votes and sample comments as results come in. The test closes when every voter slot is filled.

What fees will I pay?

Typical costs include a listing approval fee (about $0.25 USD for campaigns and $0.25 USD for Live Mode listings), employer commission on settled worker pay (often around 2.5% depending on mode), and the worker payment itself held in escrow. Workers pay a service fee from their side (about 5%). Exact totals show on the confirm screen before you publish.

How do I add money to my wallet?

Sign in, open Wallet, then Deposit. Select the active cryptocurrency method shown on the deposit page. Enter the amount, review fees and the quoted rate, then send the exact crypto amount to the address shown. Wallet credit is applied after blockchain confirmation. For security, API keys cannot add funds. Only the website deposit page can top up your wallet.

How does country targeting work?

Set allowed countries on each listing. Workers must match the target (account country and IP rules). You can run international jobs or restrict to specific regions. VPN or proxy traffic may be blocked when strict geo is on.

Can I save or block workers?

Yes. Save workers from Best Workers or their profile for later Group Task invites. Maintain block lists so certain Member IDs cannot take your jobs. Manage lists under Account, Member Lists.

Can I pause or clone a campaign?

Open Campaign Dashboard to filter by status, pause or resume active jobs, clone a past campaign, and track budget hold. Paused jobs stop new locks but keep existing submissions on their timelines.

When does admin review my listing?

TimeSlot+ and Blueprint campaigns usually always need admin review. Standard campaigns need it when you pick admin review rating modes. Live Modes created on the website usually start as pending until admin approves. Orders placed through the SMM API skip admin review when validation and wallet balance pass.

I run an SMM panel. Can I connect by API?

Yes, if you resell services to your own customers. Create an API key in Developer Hub, whitelist your server IP, and point your panel to the API Docs URL. Your panel can read services, balance, and place orders. Wallet top-ups still happen only on the website. Full setup steps are in API Docs and Panel Setup.

Still need help?

Open a support ticket from your dashboard or use the Contact page. Include your Member ID, job or submission ID, and screenshots for payment or proof issues. For API setup, start with Panel Setup in API Docs. For walkthroughs, open Platform Guides.